Florida Tropical Plumbing , Inc.
Review Summary
Mixed reviews. Some customers experienced poor customer service, delays, and incomplete work, particularly with Justin. Others praised the company for quick response times, efficient service, and professional technicians like TJ, Joe, and the team of Justin and Olin. Some customers had positive experiences with installations and repairs, while others were dissatisfied with the solutions offered and lack of follow-up.
Reviews
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(13 reviews)
Robin Hammer
Horrible Experience! They installed the water heater and didn't notice that the shut off valve was leaking. I had to call them because I hadn't heard from anyone to inspect it - 3 times! Justin apparently "forgot" - at least twice! Finally the inspector came a couple of months after it was installed and saw the leak. In fairness, they did come back and fix the leak right away, and it was re-inspected. I called Justin for the paperwork again 3 times, and finally called Pompano beach directly and they sent it to me immediately. If you want to be frustrated and call the owner over and over again after paying them $1800+, this is your guy!
Alexandra de M
I'm the property manager for CB7 and we use this company. TJ is the absolute best, problem solver, kind, communicative and always the best attitude.
Sarah T
Horrible customer service received by Justin. Spend your money elsewhere with better customer service and promptness to your plumbing needs.
Tyler Durland
Justin and Olin are the dream team. Great service and support. All the other workers are awesome, too. 11/10, 6 Star service.
Left Ark
I am very happy with Florida Tropical Plumbing. Very quick response to my phone call. Justin set up an appointment to fix my leak for the next day (other companies gave me a wait time of about a week). Technician Joe arrived on time, quickly identified the cause of the leak, and repaired it. Very professional and neat. 100% PRO. I recommend this company!
Syb M
Very dissapointed with this company. We had a bad toilet clog and after trying to unclog the technician said the only solution was cutting the wall. He did not want to remove the toilet. I paid the visit and he left fixing nothing. Same day later, I called another plumber and he removed the toilet and fixed the problem. The company was suppose to call me the give me an estimate of a tank valve and they never called me. A very bad experience.
Ronald Fried
They came out- saw a cracked toilet, no charge- then I bought a new toilet- they came the next day to install- could not have asked for better service or price- seriously recommended
Lisa MenzaPhD
Professional, efficient and caring. Great workmanship in all employees.